Frequently asked questions.
Quick answers about the services listed on the website, appointment requests and practical arrangements.
How do I book an appointment?
Submit the online appointment request form or contact Upperhill Imaging by phone or WhatsApp at 0735 062 419. Your request is not a confirmed booking until the team contacts you.
What is a 2D Echo?
A 2D echocardiogram is an ultrasound examination that creates images of the heart. It may be used to assess heart structure and function. The referring clinician should explain why it has been requested and how the results will be used.
Do you offer paediatric 2D Echo?
Upperhill lists paediatric 2D Echo for infants and children from 1 day to 14 years. Contact the team to confirm availability and any instructions for the child’s appointment.
What is a 12 Lead ECG?
A 12 Lead ECG records electrical activity from the heart using electrodes placed on the skin. It is non-invasive and is interpreted by a qualified healthcare professional as part of a clinical assessment.
Do I need a referral?
Referral requirements can depend on the service and local arrangements. Please contact the team or ask your healthcare professional before booking to confirm what is required.
Do I need special preparation?
Preparation varies by investigation and the instructions given by the referring clinician. Bring relevant referral notes and previous reports if available, and ask the appointment team if you are uncertain.
Do you provide home visits or portable services?
Portable outsource services, house calls, medical camps and wellness packages are listed as enquiry options. These are subject to availability, clinical suitability, location and arrangements confirmed directly with Upperhill.
When will my appointment be confirmed?
The website records the request as pending. A member of the Upperhill team must contact you directly to confirm availability and the appointment details.
How will I receive my results?
The appropriate clinical team will advise on the process for results and follow-up for your particular investigation. The website does not provide online diagnoses or result interpretation.
What if I have chest pain or another emergency?
Do not wait for a website appointment. Seek urgent medical attention immediately for severe chest pain, collapse, serious breathing difficulty or other emergency symptoms.